What to bring

• Bring a valid passport with at least 6 months’ validity from your date of travel.
• Carry your e-ticket or booking confirmation for check-in and boarding.
• Bring any required travel documents, such as visas or entry permits, as per your nationality and destination regulations.

What’s not allowed

• Dangerous goods, flammable items, and prohibited substances are not allowed on board.
• Pets are not permitted, except for registered service animals with proper documentation.
• Smoking, including e-cigarettes, is strictly prohibited on the ferry.
• Consumption of outside food and beverages may be restricted on board.

Accessibility

• The ferry and terminal facilities may not be fully wheelchair accessible. Please check in advance if you require special assistance.

Additional information

• Please arrive at the ferry terminal at least 60 minutes before departure for check-in and immigration procedures.
• Ferry schedules are subject to change due to weather or operational requirements; check for updates before your journey.
• Children must be accompanied by an adult at all times.
• Instant booking and e-tickets are available for a seamless boarding experience.
• Ensure your travel documents comply with the entry requirements for both Singapore and Indonesia.

Inclusions #

• 1.5 hours round-trip ferry from Tanah Merah to Tanjung Pinang

• Check the schedule here

What to bring

• Bring a valid photo ID that matches the name on your booking for check-in and boarding.
• Carry your booking confirmation (printed or digital) for verification at the ferry terminal.
• Pack any personal essentials you may need during the journey, as access to luggage may be limited while onboard.

What’s not allowed

• Dangerous goods, flammable items, and hazardous materials are strictly prohibited on board.
• Smoking, including e-cigarettes, is not permitted anywhere on the ferry.
• Pets are not allowed, except for registered service animals with proper documentation.
• Consumption of outside food and beverages may be restricted; please check with ferry staff before boarding.

Accessibility

• The ferry may not be fully wheelchair accessible. Please contact the operator in advance to confirm accessibility arrangements or assistance if required.

Additional information

• Arrive at the ferry terminal at least 60 minutes before departure for check-in and boarding procedures.
• Ferry schedules are subject to change due to weather or operational requirements; please check for updates before your journey.
• Complimentary amenities and lounge access may vary depending on your ticket class.
• Children must be accompanied by an adult at all times.
• For safety reasons, follow all crew instructions and posted guidelines while on board.

Inclusions #

• 1 hour round-trip ferry from Singapore to Bintan Resorts

• Check schedule here

• Economy or Emerald Class seating (based on option selected)

• Complimentary Wi-Fi and refreshments (based on option selected)

• Access to Emerald Lounge (based on option selected)

• 20 or 30 kg baggage claim (based on option selected)

What to bring

• Bring a valid passport with at least 6 months’ validity from your date of travel.
• Carry your e-ticket or booking confirmation for check-in and boarding.
• Bring any required travel documents, such as visas or entry permits, as per your nationality and destination regulations.

What’s not allowed

• Dangerous goods, flammable items, and prohibited substances are not allowed on board.
• Pets are not permitted, except for registered service animals with proper documentation.
• Smoking, including e-cigarettes, is strictly prohibited on the ferry.
• Consumption of outside food and beverages may be restricted on board.

Accessibility

• The ferry and terminal facilities may not be fully wheelchair accessible. Please check in advance if you require special assistance.

Additional information

• Please arrive at the ferry terminal at least 60 minutes before departure for check-in and immigration procedures.
• Ferry schedules are subject to change due to weather or operational requirements; check for updates before your journey.
• Children must be accompanied by an adult at all times.
• Instant booking and e-tickets are available for a seamless boarding experience.
• Ensure your travel documents comply with the entry requirements for both Singapore and Indonesia.

Inclusions #

• 2-hour Mini Desert and Blue Lake tour

• Round-trip hotel transfers

• Multilingual guide (Chinese/English)

• Drinking water

• Insurance

• Optional add-ons (as per option selected):

• 1-hour Mangrove tour

• 1-hour Fireflies tour

• 3-hour Snorkeling experience

Exclusions #

• Personal expenses

What to bring

• Bring a valid photo ID that matches the name on your booking.
• Carry sun protection such as sunscreen, sunglasses, and a hat, as the tour includes outdoor locations.
• Wear comfortable walking shoes suitable for uneven terrain.
• Bring a refillable water bottle to stay hydrated during the tour.

What’s not allowed

• Large bags, suitcases, and oversized luggage are not permitted on the tour.
• Alcohol, drugs, and any form of intoxication are strictly prohibited during the experience.
• Pets are not allowed, except for registered service animals.

Accessibility

• This experience is not wheelchair accessible.

Additional information

• Hotel transfers are included in your booking; please be ready at your hotel lobby at the designated pick-up time.
• The tour operates in most weather conditions; in case of severe weather, you will be notified of any changes.
• Children must be accompanied by an adult at all times.
• Please refer to your booking confirmation for the detailed itinerary and any specific instructions.

Inclusions #

• Mini Desert and Blue Lake tour

• Round-trip private hotel transfers

• English/Chinese-speaking guide