Singapore Ambassador Lounge

Relax in a quieter, more spacious T3 lounge with modern design and premium comfort

• Everything you get: Relax in a cozy lounge with 3, 5, or 10-hour access, buffet dining, free-flow non-alcoholic drinks, and 2 alcoholic drinks (6am–11:59pm). Stay connected with high-speed WiFi, charging stations, TV, newspapers, magazines, and flight info screens.
• Why choose this: Choose T3 for a quieter, more spacious lounge with dining, showers, and easy Skytrain access, ideal for a smoother, more comfortable layover.
• Upgrades: Choose your preferred lounge duration (3, 5, or 10 hours) and add shower access for extra comfort during your layover.

Inclusions #

• 3/5/10-hour lounge access

• Buffet dining

• Free-flow non-alcoholic drinks

• 2 complimentary alcoholic drinks (6am–11:59pm)

• Free high-speed WiFi

• Charging stations throughout

• Flight information screens

• TV, newspapers, magazines

• Showers (as per option selected)

Exclusions #

• Alcoholic beverages other than the included ones

• Not valid for arriving passengers; only transit passengers and departing passengers holding a valid boarding pass are eligible for lounge access.

What to bring

• Bring a valid boarding pass for same-day travel to access the lounge.

What’s not allowed

• Entry without a valid boarding pass is not permitted.
• Pets are not permitted, except for registered service animals.
• Smoking is only permitted in designated areas.

Additional information

• Children under 2 years old are free of charge with one paying adult; children aged 2–11 must be accompanied by a paying adult; children aged 12+ are charged the adult rate.
• For specific dietary or accessibility needs, contact the lounge directly.
• The lounge is located in Changi Airport Terminal 3 (with some facilities in Terminal 2); check your terminal and allow time for transfer if needed.
• Your ticket QR code must be available on your phone for redemption. Please ensure you have the mobile ticket or the app with the QR code ready to present.

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have your onward boarding pass, as the lounge is located in the restricted area and is only accessible to transit passengers.

What’s not allowed

• Smoking is not permitted inside the lounge.
• Pets are not allowed, except for registered service animals.

Accessibility

• The lounge is wheelchair accessible, with at least one shower room designed to accommodate wheelchair users.
• For accessibility assistance, contact singapore@plaza-network.com or call +65 6955 8989.

Additional information

• The lounge is open 24 hours daily.
• Complimentary access is available for children under 2 years old; children aged 2 and above are charged the same rate as adults.
• Airline counters open at least 2 hours prior to scheduled departure time; please check before availing of a 3/ 5/ 10-hour package.
• Location: Level 3, Departure/Transit Lounge West, Terminal 1, Singapore Changi Airport.

Inclusions #

• 3/5/10hr lounge access

• Buffet (Singapore Laksa, Chicken Rice + international)

• Complimentary hot & cold beverages

• Beer/wine (time-limited)

• Shower facilities (as per option selected)

• WiFi + charging

• Flight screens, TV, newspapers

Exclusions #

• Bar (at an additonal cost)

• Private resting suites (paid)

• Sleeping pods (paid)

What to bring

• Bring a valid boarding pass for same-day travel to access the lounge.
• Bring suitable gym attire if you plan to use the gym facilities.

What’s not allowed

• Entry without a valid boarding pass is not permitted.
• Outside food and beverages are not allowed inside the lounge.
• Pets are not permitted, except for registered service animals.
• Smoking is only allowed in the designated smoking patio.

Additional information

• Complimentary access is available for children under 2 years old when accompanied by an adult.
• Children aged 2–11 must be accompanied by a paying adult; children aged 12 and above are charged the adult rate.
• Minimum duration for nap suite usage is 6 hours.
• Arriving passengers planning to enter Singapore cannot stay at the Ambassador Transit Lounge – Terminal 2.
• As the lounge is located airside in the Restricted/Transit area, transit travelers must NOT clear immigration or customs. This means that only passengers transiting through Singapore—traveling to another country without clearing Singapore’s arrival immigration—can access the lounge.

Inclusions #

• 3/5/10-hour lounge access

• Kid’s play area

• Smoking patio

• Nap suite (paid-on site)

• Gym (paid-on site)

• Showers

• Buffet

• Free-flow non-alcoholic beverages

• Complimentary wine & beer (2 alcoholic drinks per person)

• Free high-speed WiFi

• Charging stations

• Flight screens, TV, newspaper, magazines

Exclusions #

• Nap suite

• Gym access

• Alcoholic beverages other than the included ones

• Extension of stay beyond package duration

What to bring

• Bring a valid photo ID matching the name on your booking for verification at the lounge entrance.

What’s not allowed

• Napping facilities are not available in the lounge.
• Pets are not permitted, except for registered service animals.
• Outside food and beverages are not allowed inside the lounge.
• Smoking is strictly prohibited within the lounge premises.

Accessibility

• The lounge is not guaranteed to be fully wheelchair accessible. Please contact the lounge in advance for specific accessibility needs.

Additional information

• Lounge access is subject to capacity at the time of arrival; your booking confirms eligibility but does not guarantee immediate seating.
• Shower facilities and bar services may incur additional charges and are subject to availability.
• Children under 2 years enjoy complimentary access.
• The lounge is located at Level 3, Departure/Transit Lounge West, Terminal 2, Singapore Changi Airport.
• The lounge operates 24 hours a day.
• This lounge is owned and managed by a third-party operator.

Inclusions #

• Access to SATS Premier Lounge on Terminal 2/3 (as per option selected)

• Bar

• Charging station

• Draught beer

• Flight information

• Food & beverage (vegetarian options available)

• Lounge bay

• Shower facilities (first-come-first-served, limited availability)

• TV channels

• Wi-Fi

What to bring

• Bring a valid boarding pass for an onward international flight, as the lounge is located in the restricted area of Terminal 4, Singapore Changi Airport.
• Carry a valid photo ID matching the name on your booking if requested at the entrance.

What’s not allowed

• Smoking is not permitted inside the lounge.
• Pets are not allowed, except for registered service animals.
• Outside food and beverages are not permitted within the lounge premises.

Additional information

• Complimentary access is provided for children under 2 years old; children aged 2 and above are charged the same rate as adults.
• The lounge is open 24 hours daily and operates year-round.
• The lounge is located airside in the International Departures area of Terminal 4, accessible only after security checks.

Inclusions #

• 3/6/10-hour lounge access

• Alcoholic beverages

• Charging station

• Flight information

• Buffet + Tapas Bar + Laksa/Nasi Lemak (vegetarian options available)

• Therapeutic massages

• Shower facilities (subject to availability)

• TV channels

• Wi-Fi

Unwind at Changi’s Hub & Spoke public area lounge with an alfresco garden seating and showers.

• Everything you get: Access the Hub & Spoke Lounge in Changi Airport’s public area, featuring alfresco garden seating, public-side showers with toiletries and lockers, a cozy café, SGD10 dining voucher (non-alcoholic), 20% off food and drinks with a valid boarding pass or itinerary, free high-speed WiFi, charging stations, TV, newspapers, and magazines.
• Why choose this: Perfect for travelers seeking a refreshing break: enjoy showers, garden dining, and exclusive discounts.

Inclusions #

• Alfresco garden seating

• Shower (free with toiletries & lockers provided)

• Bike rental (GoCycling at lounge)

• SGD10 Voucher for Hub & Spoke Cafe or Overflow Bar (not applicable for alcoholic beverages).

• 20% off all food and non-alcoholic drinks (with a valid boarding pass or proof of itinerary within 8 hours of stated arrival or departure time)

• Free high-speed WiFi

• Charging stations

• TV, newspaper, magazines

Exclusions #

• Food and drinks (beyond the SGD10 dining voucher)

• Bicycle rental (available for additional cost)

What to bring

• Bring a valid photo ID and your boarding pass or proof of itinerary for verification and to enjoy additional discounts.
• Carry your booking confirmation to redeem your package at the Hub & Spoke Café (before 20:00H) or Overflow Bar (after 20:00H).

What’s not allowed

• Large bags, suitcases, and oversized luggage are not allowed inside the lounge.
• Outside food and beverages are strictly prohibited.
• Alcoholic beverages are not included in the dining voucher or discount offers.
• Please adhere to the dress code; check specific requirements at the venue.

Additional information

• Arrival passengers must clear immigration and enter Singapore before accessing the Hub & Spoke Lounge.
• Health and safety measures may be in place; check for any specific requirements before visiting.
• The SGD10 dining voucher is valid at the Hub & Spoke Café or Overflow Bar and cannot be used for alcoholic beverages.
• Travellers can enjoy 20% off all food and drinks (except alcohol) by presenting a valid boarding pass or proof of itinerary within 8 hours of arrival or departure time.

What to bring

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Carry your flight details and boarding pass for check-in and immigration assistance.

Inclusions #

• Available for a minimum of 2 people

• VIP “Meet & Greet” with private airline check-in/immigration

• Limousine or electric buggy transfer direct to/from tarmac

• Private nap rooms and shower suites

• Light refreshments, snacks, drinks (premium options may be arranged)

• Complimentary wine & beer (premium spirits on request)

• Free WiFi

• Business centre, meeting rooms

• Private patios (outdoor), event venue, full family/VIP handling

Exclusions #

• Premium spirits available for purchase